Returns Policy
If your product develops a fault during your guarantee period, we can arrange for your goods to be repaired.
Initially, we ask you to report your fault by e-mail us or telephone (0161) 620 1734 to be backed up by photographic evidence with details of the fault.
This way we may be able to offer you a replacement part.
You can return your goods back to us at your expense or we can arrange via our carrier for a cost of £30. The charge will cover collection of goods and all administration costs. All goods being collected by our carrier must be boxed securely, with your receipt and letter inside the box.
Please send returns to: Nursery Goods Direct, 23 Mumps, Oldham, OL1 3TP.
